Spa Reservations & Information

Spa and fitness center access is available to all guests 18 years and older.

Approaching your appointment in a calm frame of mind will enhance your experience. We recommend entering the spa 30 minutes before your treatment to allow ample time to change into your robe and slippers and place your belongings in a private-issued locker. To ensure the safety of your valuables, please remove any jewelry prior to your spa visit. Cellular phones and electronic devices should be turned off and placed in your private locker to preserve the serenity of Sahra’s atmosphere.

Arriving late to your treatment will take away from the service time and possibly not be accommodated. As a reminder, a 4-hour advance notice is required if cancelling or changing an appointment in order to avoid being charged a cancellation fee equal to the full amount of your service.

To assist you in showing appreciation for the care you receive at Sahra, a 20% gratuity will be added to your bill. Should you wish to personally thank your service provider with an additional contribution, you may arrange for that after your treatment(s). A member of our management team is always available should you have questions.

Sahra’s philosophy centers on health, healing, and wholeness. Before partaking in any treatment, please inform us of any medical conditions. This includes pregnancy, sunburn, allergies, or any other special concerns you may have. At times, active ingredients in certain skin care products are not recommended while using specific prescription medications or if you suffer certain types of allergies. Please let us know of any possible concerns before your service so that we may select the right products for your experience.

Your comfort with our therapists is a top priority. When scheduling your treatments, please let us know if you prefer a male or female therapist, or if you have no preference. This provides greater assurance that we will select the right therapist to serve your needs.

These terms are subject to The Arbitration Agreement and Class Action Waiver incorporated with this reference that governs how claims and disputes between you and The Cosmopolitan will be resolved. The Arbitration and Class Action Waiver Agreement that all disputes between you and The Cosmopolitan will be resolved by mandatory binding arbitration, except for certain types of disputes as identified or unless you expressly reject arbitration. In any event, you waive any right to participate in a class action lawsuit or class-wide arbitration such that you will only be permitted to pursue any claim on an individual basis.

You and any other individuals in your group acknowledge and voluntarily assume the risk that visiting our property and using any services or amenities involves a risk of exposure to COVID-19, which may cause serious injury, loss of work, or death. You and all individuals in your group, waive, release, and forever discharge to the fullest extent permitted by law any and all liability, claims, or demands, of whatever nature, now known or hereafter known, against The Cosmopolitan of Las Vegas and its affiliates and each of their respective employees and representatives arising out of or attributable to any exposure to COVID-19 resulting from a visit to our property or use of any of our services or amenities, whether or not the exposure was the result of your negligence or ours. If you or anyone in your party makes such a claim, you will indemnify, defend, and hold us harmless, and you will be responsible for all costs and fees of that claim incurred by The Cosmopolitan of Las Vegas. Any disputes arising from this release are subject to our Agreement to Mandatory Arbitration and Class Action Waiver.