Travel Information & Resort Updates

Available Amenities & Venues

  • Travel Updates

    As health and safety remain a top priority, The Cosmopolitan has implemented strict guidelines that meet or exceed the standards set by local, state and federal authorities. Learn about Our Commitment to your Health and Safety.

    The Cosmopolitan of Las Vegas requires all CoStars and guests to wear face masks while inside public areas of the resort. If you are in need of a mask, you will be provided one by resort staff. Exceptions to this policy include children under the age of 9, guests who cannot wear a face mask due to a medical condition, disability, or those who are unable to remove a mask without assistance. For guests with a confirmed medical condition that does not permit them to wear a face mask, complimentary face shields are available.

    For your convenience, we provide all hotel guests with an in-room amenity kit, including Personal Protective Equipment (PPE) and additional items to make you feel more reassured during your stay.

  • Cancellation Policy

    As we continue to monitor the impact of COVID-19, we’ve updated our cancellation policy from 72 hours to 24 hours prior to arrival. Cancellations less than 24 hours before your arrival will result in a forfeit of the initial deposit.

    While our standard cancellation policy remains in effect, if you are traveling from a region impacted by the coronavirus, we will review your cancellation request on a case-by-case basis.

    Need to change or cancel a reservation? Here's how.

    For any immediate questions or concerns pertaining to your folio or refunds, we are available. Please contact Guest Services at 702.698.7000.

  • Guest Entry Policy

    The Cosmopolitan of Las Vegas has implemented increased security measures on Friday and Saturday evenings at all Las Vegas Boulevard entry and exit points. In partnership with the Las Vegas Metropolitan Police Department, these new procedures are enforced from 6PM to 6AM every Friday and Saturday for the foreseeable future.

    Las Vegas Boulevard doors facing Planet Hollywood will be designated as entry-only and restricted to:

    • Identity Rewards members and casino guests
    • Guests with restaurant, bar and lounge, or spa reservations
    • Hotel guests with a room reservation

    Las Vegas Boulevard doors facing Bellagio will be exit only:

    • Guests attempting to enter at this location will be redirected to the doors near Starbucks

    Sky Bridge doors from Crystals will be utilized for entry and exiting. Entrance will be restricted to:

    • Identity Rewards members and casino guests
    • Guests with restaurant, bar and lounge or spa reservations
    • Hotel guests with a room reservation

    Safety Screening upon entry:

    • Each guest will be wanded with a handheld metal detector
    • All bags, purses and backpacks will be cursory searched
    • All open and oversized alcoholic beverages or glass products will not be allowed and must be consumed or disposed of before entry
    • Las Vegas Metropolitan Police Department (LVMPD) personnel will be stationed at each entry point to observe and assist resort Security personnel

Guest Entry Policy FAQs

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