Frequently Asked Questions

Find answers to all your questions about The Cosmopolitan of Las Vegas.

Hotel FAQs

  • We are conveniently located in the heart of Las Vegas Boulevard on the north side of Harmon between City Center and Bellagio.

  • All of our rooms are unique and offer amenities not found in the typical Las Vegas Hotel room. We feature HD TV’s, spa-inspired bathrooms, and terraces with breathtaking views of Las Vegas. Visit our Rooms & Suites page to learn more.

  • Group shuttles are an economical way to get from the airport to The Cosmopolitan. Please be aware that while en route, group shuttles make multiple stops at locations along the way. Shuttle arrangements can be made with our Concierge at 702.698.7475 (please give at least 4 hours of notice).

  • There is a Hertz desk located on Level 2 of Boulevard Tower, which is open 7AM - 5PM daily. Guests can book online anytime at or call the Hertz desk directly at 702.698.6164 with questions. Rental cars are subject to standard parking rates.

  • All of our rooms come with a fully-stocked minibar that offers unique snacks and cocktails. Upon request, we can deliver a refrigerator for personal use to your room at no charge.

  • Yes. We are able to create a feather-free room. Contact Resort Services to arrange this prior to your arrival at 877.551.7778.

  • Of course – contact Resort Services to arrange this prior to your arrival at 877.551.7778.

  • All of our rooms are "dog friendly." Guests staying at The Cosmopolitan can bring up to two dogs of any size with them. However, dogs are not allowed in restaurants, food and beverage areas, the casino floor, or gaming areas, and are not allowed in the pool or fitness center areas unless credentialed as service animals. Other pets or animals are not allowed at the resort.

  • Guests of and visitors to The Cosmopolitan are required to wear resort attire. Specifically, shoes are required and tops and bottoms must be covered. Sheer cover-ups, or cover-ups that are closed, are permitted while walking through the resort. Uncovered swimsuits are allowed inside pool areas only. Guests who need appropriate clothing or shoes can choose from several retail stores in the resort. Stricter dress codes are enforced at some of The Cosmopolitan’s restaurants and nightlife venues.

  • Guests and visitors to The Cosmopolitan may not consume or possess marijuana or other illegal drugs at any time, including in our rooms, terraces, pool areas, and the casino. This applies to both medicinal and recreational marijuana consumption regardless of the form, including smoking, inhaling, vaping, ingesting, or any other method. In addition, smoking is prohibited in all of our guest rooms and violation of that policy may result in fines or eviction.

  • Guests staying with The Cosmopolitan of Las Vegas receive complimentary admission to Marquee for themselves plus one additional registered guest on Friday and Monday nights before 11 PM. Complimentary admission is subject to the discretion of Marquee management and may not be available during special events or holidays.

Room Reservations FAQs

Casino FAQs

  • If you forgot to cash out an EZ-pay ticket after playing in our casino, please send the voucher along with your name and address to:

    The Cosmopolitan of Las Vegas
    ATTN: Accounting Dept.
    3773 Howard Hughes Pkwy Ste. 190 South
    Las Vegas, NV 89169

    A check for the amount left on the EZ-pay ticket will be issued and mailed to you, typically within two weeks.

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